Frequently Asked Questions
Everything you need to know about shopping pre-loved with Maison De L'Heritage.
How are your bundles sold?+
Each listing is a hand-sorted bundle (typically 10 pieces) of genuine vintage clothing in one category — for example, ten vintage graphic tees or ten pairs of Levi's 501s. You'll receive a mix of brands, sizes and colours within that category.
What do the grades mean?+
We grade every bundle honestly. ‘A Grade’ is our best, retail-ready stock with minimal flaws; ‘B Grade’ is wearable, well-loved stock that may show more vintage character or minor faults; ‘A/B Mix’ blends the two for a balanced price point. Choose your grade on each product page.
Can I choose specific sizes or designs?+
Because these are pre-sorted vintage lots, exact sizes and designs are mixed and can't be hand-picked. We balance each bundle across common sizes (S–XXL) and aim for variety. Need something specific? Contact us about a custom sort.
Who are your bundles for?+
Resellers, vintage shop owners, market and car-boot traders, and anyone wanting to stock up on quality vintage without sourcing piece by piece.
How long will my order take to arrive?+
Bundles are dispatched within 1–2 business days. Standard delivery typically takes 3–7 business days depending on your location. See Shipping & Returns for full details.
Can I return a bundle?+
Yes — we accept returns within 14 days of delivery for bundles in their original, unsold condition. Please review our Shipping & Returns page for the full policy.
Is my payment information secure?+
Absolutely. Every transaction is protected with industry-standard SSL encryption and processed through a certified, PCI-compliant payment provider. We never see or store your full card details.